Patch Releases
Patch releases are only conducted when necessary - specifically, when urgent issues arise that require immediate attention in production.
2025
August 14: V5.21.8
Improvements
Premature status change: A timing change in the previous release caused the process to switch to the processed state prematurely when errors occurred, leading to failures during the initialization of signature processes. This behavior affected only QES customers using the split process and only for processes where errors occurred before the status change.
July 30: V5.21.6
Improvements
State handling for automatic knock-outs: Improved behavior where the process status was incorrectly overwritten as "User Aborted" when a blocked user clicked the abort button after the automatic knock-out. Now, clicking the button no longer affects the status if the process has already been automatically terminated.
July 15: V5.20.8
Bug Fixes
Flashlight behavior on retry: Fixed an issue where the flashlight was not properly deactivated on retry, leading to glare and poor image quality in the document scan.
2024
November 15: V5.12.19
Bug Fixes
Corrupt Videos: Fixed a bug where corrupted video files were being sent to agent review due to changes introduced in a new Android OS release.
August 22: V5.9.15
Improvements
Updated WAF Rules: Adjusted rules to resolve camera permission issues that were blocking users from the scanning step.
August 14: V5.9.14
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