Patch Releases

Patch releases are only conducted when necessary - specifically, when urgent issues arise that require immediate attention in production.

2025

August 14: V5.21.8

Improvements
  • Premature status change: A timing change in the previous release caused the process to switch to the processed state prematurely when errors occurred, leading to failures during the initialization of signature processes. This behavior affected only QES customers using the split process and only for processes where errors occurred before the status change.

July 30: V5.21.6

Improvements
  • State handling for automatic knock-outs: Improved behavior where the process status was incorrectly overwritten as "User Aborted" when a blocked user clicked the abort button after the automatic knock-out. Now, clicking the button no longer affects the status if the process has already been automatically terminated.

July 15: V5.20.8

Bug Fixes
  • Flashlight behavior on retry: Fixed an issue where the flashlight was not properly deactivated on retry, leading to glare and poor image quality in the document scan.

2024

November 15: V5.12.19

Bug Fixes
  • Corrupt Videos: Fixed a bug where corrupted video files were being sent to agent review due to changes introduced in a new Android OS release.

August 22: V5.9.15

Improvements
  • Updated WAF Rules: Adjusted rules to resolve camera permission issues that were blocking users from the scanning step.

August 14: V5.9.14

Bug Fixes
  • Fixed a bug that caused document scan failures in QES processes. This issue led to both reading errors and difficulties with the redirection to the NFC chip app.

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