August 2025

The July production release is scheduled for the morning of August 27th.

v5.22.3 August 21:

Improvements / Bugs

  • Error message for wrong document type: Fixed incorrect behavior where the system displayed “Document not accepted” when a different document type (IID Card, Passport) was scanned than the one selected. It now correctly displays “Wrong document type selected”.

v5.22.2 August 14:

Improvements / Bugs

  • New automatic front–back validation blocker: Introduced an automatic blocker that triggers when the data from the scanned front side of an ID document does not match the data from the scanned back side. In such cases, the process is automatically blocked (status set to BLOCKED) and the cancelReason is set to FRONTBACKVALIDATION.

  • Premature status change: A timing change in the previous release caused the process to switch to the processed state prematurely when errors occurred, leading to failures during the initialization of signature processes. This behavior affected only QES customers using the split process and only for processes where errors occurred before the status change. Released in a Patch Release

v5.22.1 August 06:

Features

  • VisitorID enhancement: The VisitorID, which can be provided via API, has been extended. It is now available in the dashboard search, the dashboard excel export, and the report endpoint. The use of this ID is optional and can be leveraged, for example, to reference a customer number.

  • Multiple File Upload for Signature Order: A new file uploader has been implemented for the Signature Order, allowing users to add multiple PDF documents at once. See Feature Preview

  • New Theming parameter: The Theming configuration now supports a new parameter --button-help-color-on-darkThat allows to define a custom help button color for dark backgrounds, ensuring sufficient contrast and accessibility.

Improvements / Bugs

  • Excel dashboard export fix: A WAF configuration adjustment prevents an error that previously occurred when exporting the dashboard excel while the search field contained a hyphen ("-").

  • Passport number removed from QES certificates: The passport number has been removed from QES certificates. Only first and last names are now included under a pseudonym.

  • Improved VIZ extraction for german ID cards: Enhancements have been made to improve the accuracy of visual inspection zone (VIZ) data extraction for German national ID cards.

  • QES placeholder cleanup on process reset: When resetting a process within the QES set, any placeholders are now also removed from the document. This ensures that no PDF format errors occur during a subsequent signing attempt of the same document.

  • Fix for french IDs without MRZ expiry date: Resolved an issue where French IDs without an expiry date in the MRZ were being blocked instead of correctly rejected.

  • Dashboard sorting optimization: The default sorting of processes in the dashboard is now based on the last modified date, preventing display inconsistencies. The maximum number of displayed documents has been increased from 1'000 to 2'000. If the total number of available processes exceeds 2'000 entries, a notification is now displayed.

  • Welcome Screen freeze: An improvement was implemented to resolve an issue where the welcome screen could become unsynchronized with the user’s device during retries.

  • API Documentation Update: The API documentation has been updated to reflect the current limitation: the GET all processes endpoint returns a maximum of 1,000 processes from the last 5 days.

  • Accessibility Enhancements: Screen reader usability has been improved. Focus navigation is now more consistent and status messages are now announced for screen reader users.

Last updated