July 2025

The July production release v5.21.5 was carried out on the morning of July 23rd (v5.21.5).

v5.21.6 July 29:

Improvements

• State handling for automatic knock-outs: Improved behavior where the process status was incorrectly overwritten as "User Aborted" when a blocked user clicked the abort button after the automatic knock-out. Now, clicking the button no longer affects the status if the process has already been automatically terminated. Released in a Patch Release

v5.21.5 July 22:

In this version, only custom changes were made that don't affect all customers. We're in direct contact with the impacted customers.

v5.21.4 July 21:

In this version, only custom changes were made that don't affect all customers. We're in direct contact with the impacted customers.

v5.21.3 July 15:

In this version, only custom changes were made that don't affect all customers. We're in direct contact with the impacted customers.

v5.21.2 July 15:

Improvements

• Signature Order identification reset : Process completion is now possible even after a reset. Due to process resets, Signature Order users who had already completed the identification step were previously unable to continue with the same signature order process, as the system blocked further progress.

v5.21.1 July 01:

Please note that our end-of-month production releases will temporarily be moved from Thursdays to Wednesdays. As a result, the July production release is scheduled for Wednesday, July 23rd.

In this version, only custom changes were made that don't affect all customers. We're in direct contact with the impacted customers.

v5.21.0 July 01:

Improvements / Bugs

• State handling for automatic knock-outs: Improved behavior where the process status was incorrectly overwritten as "User Aborted" when a blocked user clicked the abort button after the automatic knock-out. Now, clicking the button no longer affects the status if the process has already been automatically terminated.

• Name search: Fixed a bug that prevented searching for users by name in the dashboard.

• Distorted dashboard layout for admin asers: Resolved layout issues in the admin process view that caused visual distortions and unreadable fields.

• Flashlight behavior on retry: Fixed an issue where the flashlight was not properly deactivated on retry, leading to glare and poor image quality in the document scan.

• Improved OCR models for French, Swiss and Italian IDs: Enhanced ID recognition models for French and Italian documents, resulting in more accurate VIZ data extraction.