System URLs

Type

• callback: The extId is posted to the callback URLs ex. { extId: ”…” }

State

State	Description	Note
started	Process was started / User clicked on link
error	User failed the process	Not applicable to QES
sucess	Process succeeded
warn	User finished the process un- nor successful.	Not applicable to QES
abort	User aborted the process	Is triggered when clicking on (x)
session-expired	Process URL has expired	Triggered when the JWT token expires and for incomplete processes

Example:

Following example payload counts for all types:

"systemUrls": [
    {
      "url": "https://webhook.site/abcd-0000-1111-2222-3333",
      "type": "callback",
      "state": "success"
    },

If the callback URLs are not accessible, the resposibility is on the customers side (queue etc.): A retry mechanism is missing so far. With the callbacks, we call the customer backend. The integrator ensures that the endpoint is always reachable.