# Change Management When new features or requests for our system arise, please contact your fidentity representative to initiate the change management process. ## Process Steps 1. **Requirement capture:** Define the requirements for the solution. A comprehensive change request is created. 2. **Evaluation of change request:** The development team evaluates the proposed change in terms of feasibility, scope, its impact on existing features, prioritization, and other relevant factors. 3. **Assessment:** We will get back to you with the evaluation, questions, and possibly an estimation of effort for the change requests. 4. **Development and testing:** Upon clear agreement and acceptance of the change request, the development team is tasked with making the necessary changes and testing them. 5. **Approval and implementation:** The changes are released within a defined timeline and implemented in the staging environment. 6. **User acceptance testing:** User testing takes place. For more extensive changes, further iterations from step four may be repeated. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.fidentity.ch/others/change-management.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.