Manage your tickets

You find the login to the overview of all your tickets under the following link: https://helpdesk.fidentity.ch/help/270907187/auth.

Additionally you can switch to "My tickets" in the upper right corner, if you just created a ticket before.

After entering you email address, a authentication link is sent to your email account. Use the "login" button to find the overview of your issues.

The overview shows the subject, the status and the last time someone was working on the ticket.

With clicking on a specific ticket, you can add another message for our support if needed.