# Add User

Please find the description on how to add a new user below:

1. Go to User management in the menu on the left
2. Click the button in the top right to add a new user

<figure><img src="https://882733581-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeMRAXlmouoJYab3amLJp%2Fuploads%2FWwKXZXB61ufe5pOJqrlh%2FBildschirmfoto%202025-08-06%20um%2012.08.14.png?alt=media&#x26;token=a193e7f4-d12d-4303-aa31-c6b6128937a1" alt=""><figcaption></figcaption></figure>

3. Enter the requested data:
   1. User Name: will be the login name, most clients use the email address. Please note that the user name must be unique (per tenant)
   2. Mobile Phone: Mobile Phone number, we send an SMS for Two-Factor-Authentication
   3. First Name
   4. Last Name
   5. E-Mail
   6. User language
   7. [User roles](https://docs.fidentity.ch/dashboard/roles-and-permissions#roles): Multiple roles can be assigned to a single user.
   8. Do not forget to "Save"

{% hint style="danger" %}
Please note that the role of **Agent Reviewer** can only be assigned by a fidentity admin. Please contact your fidentity representative to assign this role in the stage environment. In the production environment, the role is reserved for agents only.
{% endhint %}

<figure><img src="https://882733581-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeMRAXlmouoJYab3amLJp%2Fuploads%2FgO5pXQutwPWv4Tr9OAf6%2FBildschirmfoto%202025-08-06%20um%2012.13.15.png?alt=media&#x26;token=5e527334-5180-4f8a-8219-303bdb011fa5" alt=""><figcaption></figcaption></figure>

{% hint style="danger" %}
After saving the user data, the new user is not invited yet.
{% endhint %}

4. Navigate to User Management and send the invitation by clicking the envelope icon on the right. If the invitation is sent successfully, a green checkmark will appear.

<figure><img src="https://882733581-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeMRAXlmouoJYab3amLJp%2Fuploads%2FwdoWnxJnRaWM8myLdAlY%2Fimage.png?alt=media&#x26;token=e8512b47-992a-4502-a6d9-ac94f7317d49" alt=""><figcaption></figcaption></figure>
