Feature Preview

The following features will be released on June 5th:

New state filter The dashboard now displays all processes within the retention period, regardless of the display limit. These processes can be searched and filtered using the search and filter options. The maximum number of statically displayed processes has been reduced to 1'000. To support more efficient searching, a new filter by process state has been introduced.

Dashboard before

Dashboard after:

Link between Signature Order and Process

In the fidentity dashboard, it is now possible to navigate from a signature order to the corresponding identity process. This link is only available if the user has the appropriate permissions for both the signature order and the associated process section.

Link from process to Signature Order:

Link from Signature Order to process:

The following feature will be released on January 30th:

Cancel Reason in Dashboard

Please note that this feature is applicable only to QES customers.

For blocked processes, the cancel reasons already provided via API will now also be displayed under "metadata" in the dashboard. These reasons explain why processes were blocked. Blocked scenarios include, failure to meet the defined minimum age requirement, maximum rescan attempts reached, invalid countries or fraud detected by an agent.

The following feature will be released on January 30th:

Welcome Screen

To better prepare users for the process, a welcome screen is being introduced. This screen provides an overview of the required items for the process and highlights the available video tutorials. During the process the new welcome screen is displayed first, before the initial stepper.

For QES solutions, the screen is displayed automatically. For non-QES solutions, the screen can be activated by including the "Welcome" process step during initialization:

 "processSteps": [
  {
    "type": "Welcome",
    "subtype": "main"
  },
  ...
]

The following features were released on November 21st:

November 14: v5.13.5

Signature Order cancellation

With the new Cancel button, signature orders can now be canceled. The order status changes to "canceled," and users attempting to access a canceled process via an existing link will see a notification indicating that the process has been terminated. This message applies when no abort redirect has been configured.

November 4: v5.13.4

Signature Order search and filter

In the Signature Order module, processes can now be filtered by title, ID, and signing person. Additionally, filters for date and status have been introduced to streamline process management.

October 31: V5.13.1

Skip NFC

With the new "Skip Readout" button, users can choose to bypass the NFC step before it begins. When skipped, the process automatically directs them to an agent review. The fallback NFC readout within the app remains available as a secondary option. This feature is available for QES hybrid tenants.

The following feature was released on October 7th:

Adjustable color for loading bar

The color of the loading bar can now be customized in our theming app. Both the bar and background colors can be defined.

1. loading-animation-color: Loading bar color in light mode

2. loading-animation-background-color: Loading bar background color in light mode

3. loading-animation-color-alt: Loading bar color in dark mode

4. loading-animation-background-color-alt: Loading bar background color in dark mode