Major Releases

A major release involves significant changes to the API, such as introducing new features or functionalities.

Please review the changes carefully as major a releases may impact your integration.

February 2025 Release

Agent Review rejection reasons

To enhance traceability of rejection reasons during the QES Agent Review process, agents will now be able to select from a predefined list of rejection reasons in the Agent Dashboard. These reasons will also be transmitted via the API. This change is scheduled for deployment to STAGE in early February and to PRODUCTION by the end of February 2025:

POST: The POST request remains unchanged.

GET: The "review" property will now include two new properties: "qesChecks" and "additionalChecks."

• qesChecks: Includes checks for documentAuthenticity, personAuthenticity and personMatch.

• additionalChecks: Includes checks for residentPermit, signature, idValues and fraud.

In the case of an agent rejection, one or more rejection reasons "problems" will be listed under the relevant checks.

Usage: Processing the new review array is optional.

Example resopnse:

{
    "reviews": [
        {
            "reviewedAt": "2024-12-04T00:39:45.818Z",
            "reviewer": "admin - -",
            "comment": "",
            "decision": "ok",
            "qesChecks": {
                 "documentAuthenticity": {
                       "decision": "nok",
                        "problems": ["DOC_BAD_QUALITY", "DOC_TECHNICAL_ISSUE"]
                },
                 "personAuthenticity": {
                        "decision": "ok",
                        "problems": []
                },
                 "personMatch": {
                        "decision": "ok",
                        "problems": []
                },
            },
           "additionalChecks": {
                  "residencePermit": {
                        "decision": "ok",
                        "problems": []
                },
                "signature": {
                        "decision": "ok",
                        "problems": []
                },
                "idValues": {
                        "decision": "ok",
                        "problems": []
                },
                "fraud": {
                        "decision": "ok",
                        "problems": []
                },
        }
    ]
}