October 2025

The October production release is scheduled for October 29th.

v5.24.5 - v5.24.6 October 29:

In this version, only custom changes were made that don't affect all customers. We're in direct contact with the impacted customers.

v5.24.4 October 28:

Improvements / Bugs

• Validation issue: Fix for a validation problem in QES processes on stage, which caused processes to incorrectly remain in the verified status before the actual validation.

v5.24.3 October 27:

In this version, only custom changes were made that don't affect all customers. We're in direct contact with the impacted customers.

v5.24.2 October 21:

In this version, only custom changes were made that don't affect all customers. We're in direct contact with the impacted customers.

v5.24.1 October 20:

Improvements

• Improved document registration: The type of ID extracted from the MRZ is now verified already during the DocScan process, instead of only during the verification step. This reduces reading errors that previously caused interruptions in the DocScan process.

v5.24.0 October 08:

Improvements / Bugs

• Updated stepper wording: The process step “Live verification by our agents” has been renamed to “Verification”. Please note that custom texts are not affected and remain unchanged.

• Improved signature page detection for US Passports: The detection of the signature page in US passports has been optimized.

• Enhanced image quality: Low-contrast images are now detected more accurately, resulting in improved image quality output.

• Correct VIZ name extraction for Swiss ID: A fix has been applied to prevent the system from reading an “A” where a triangle symbol is shown on the document.

• Max rescans outside review hours: Fixed an issue where, in hybrid processes with passports, the process state was incorrectly set to “started” instead of “blocked” when the maximum number of retries was reached outside review hours.